Praca: Customer Service Representative for Turkish market

With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 10,000 employees are helping customers in more than 60 countries stay competitive. Kennametal generated nearly $2.4 billion in revenues in fiscal 2019. Learn more at Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.

Customer Service Representative for Turkish market
Miejsce pracy: Poznań

Key responsibilities:

  • Direct email and phone contact with customers
  • Serving Order to Cash process through quotations, orders preparation and delivery monitoring in SAP
  • Handling complaints and returns in SAP and CRM systems
  • Active cooperation with sales engineers, production, logistics and finance to deliver highest customer service standards

Knowledge and experience:

  • Fluent Turkish with minimum intermediate level of English
  • Computer literacy, with good knowledge of Excel
  • SAP knowledge will be an asset
  • Previous experience in customer service is a must

What we offer:

  • Competitive salary
  • Stability and solid work environment
  • Opportunity to work in a small team of highly professional colleagues in multinational environment

Equal Opportunity Employer

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